Why the inconsistent customer service in collector stores?

Why do you think the service in the stores is either really good or really bad or really not there at all?

Permalink Reply by Tier0club.com on August 22, 2008 at 10:30am: Ok, when i go to Pink Ghost and HiTop- great service. But! every few months i take a day off and go to all the boutiques in Miami i end up with not much to show for it. Nothing wrong with the stores, just dont get any service... I've heard that from others but i wonder if its like that in other cities...; ▶ Reply to This

Permalink Reply by Dave on September 16, 2008 at 3:11pm: I would say that there is really bad customer service at most stores because they assume that you don't need help putting an outfit together. Thats just my opinion.; ▶ Reply to This

Permalink Reply by Tier0club.com on September 16, 2008 at 3:23pm: yeah maybe... but how about a hello, tell me whats new? sometimes i get nothing at all!; ▶ Reply to This

Permalink Reply by MLina M on August 9, 2009 at 11:47pm: great shopping experience at laceys in n miami beach. Fly kicks. Fly gear. Appreciated the great service!; ▶ Reply to This

Permalink Reply by Mario on August 10, 2009 at 5:29am: I belive that the customer sevice lack's in places like that for one simple reason an that's ego, on the part of the workers there. Some how the worker's have this chip on there shoulder bout what your doing there, or wat your doing buying these kicks, gear, u get the point. See there is no diff between them or peep's in the street, an what i mean is this cause we all collect a large amount of the same thing's its almost like a competion of who has the dopest. An how they plan on keeping it that way. So if you go to what ever shop u go to with a pocket full of cash an come home, wit nada its almost cuz they don't think u can make the style or outfit look good. Remember it's not there profit all they do is get paid by the hr. So some don't care to help sounds crazy but, i've done the sneaker retail thing an i know a bit. Respect to those how belive in customer service.; ▶ Reply to This

Permalink Reply by MLina M on August 11, 2009 at 10:20am: true story. even the salespeople dont want u to be fresher than them!; ▶ Reply to This

Permalink Reply by Mario on August 11, 2009 at 6:24pm: Thank u see its almost like a unspoken rule that they have, know this aint a knock on sales heads. But we've all had it happen so sad too bad. Im still gonna be the freash; ▶ Reply to This

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